5 Things to Avoid in Remote Interactions
Navigating the intricacies of remote work can be challenging. Here's a list to help you ensure respectful, productive remote interactions.
Hello, remote leaders 👋
Just this week, I had an experience that drove home the unique challenges of remote interactions. An ongoing consultant collaboration turned sour during a performance review meeting when personal frustrations bled into professional space. The boundaries blurred, words got heated, and respect was momentarily lost.
It got me reflecting: while these incidents can occur in any setting, remote work seems especially prone. It's crucial to differentiate between personal and professional matters, especially when working remotely. Because at the end of the day, we all have results to deliver.
So, based on my recent episode and lessons learned over the years, here's a list of things to avoid during remote interactions:
1) Letting Personal Frustrations Take Over
Everyone has battles, but separating personal problems from work-related issues is essential. In a remote setting, drawing this line's even more vital, ensuring you don't unload personal anger onto colleagues.
2)Skipping the Warm-up
Before jumping straight into business, take a moment to engage in light chitchat. It fosters connections and often helps identify if someone might be having a tough day, allowing for more understanding during the conversation.
3) Ignoring Non-Verbal Cues
When we're not face-to-face, we might overlook the little signs. Always be attentive to video or voice intonations; they can tell one's emotional state.
4) Assuming Instead of Clarifying
Misunderstandings happen. Instead of making assumptions, always seek clarity. It can prevent unnecessary conflicts and keep the conversation on track.
5) Avoiding Follow-ups
Take the initiative to check in after a heated or intense remote session. A simple "Hope you're okay" can go a long way in mending rifts and ensuring everyone feels valued.
Balancing Empathy with Professional Boundaries
In light of my recent experience, I decided not to continue the collaboration with the consultant. It's a poignant reminder that while empathy is essential, maintaining professional respect is paramount. Remote work is about achieving results and forging healthy, respectful relationships along the way.
Stay respectful, stay productive, and until next time ✌️
That's all for this Saturday.
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I wish you a great weekend!
Gabriele