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Attention in Remote Teams Is Like a Good Backup Strategy
Discover why in remote teams, attention and commitment are as crucial as a good backup strategy. Learn how to establish these essentials before a crisis, not during one.
Hello, remote leaders 👋,
This week's insight comes with a tech twist and a real-world lesson about valuing the attention and commitment of your team and collaborators.
The Tale of a Tech Recommendation
Six months ago, I advised someone on using Retool.com for building an internal management panel, a choice driven by efficiency and cost-effectiveness. They implemented it smoothly, which was a win. But recently, this individual reached out with an urgent problem related to Retool, expecting immediate and free assistance. The assumption was that since I recommended the tool, I should be responsible for any issues arising.
I decided not to intervene directly but instead referred the task to a skilled colleague (thanks for stepping in, mate!). The reason? It's simple: Respect and attention are paramount, and they aren't commodities to be demanded for free, especially in emergencies.
The Backup Strategy Analogy
This situation reminded me of a crucial principle: "The attention of your collaborators is like a PC backup strategy: it should be established before a problem arises, not afterward." Just like how you wouldn't wait for a system crash to think about backups, you shouldn't wait for an emergency to value and secure the commitment of your team or peers.
Building Relationships in Remote Teams
This principle is even more critical in remote setups, where the absence of physical interaction makes it harder to forge deep emotional bonds. You can't always bank on the goodwill or the "just because you're a good person" factor. In these environments, attention and commitment often need to be earned, negotiated, or paid for in advance through financial means, service exchanges, or other forms of value.
Takeaway: Preemptive Respect and Value
As a leader, it's essential to nurture a culture where attention and commitment are mutually respected and valued, not taken for granted. Whether it's through clear agreements, recognizing each other's worth, or simply understanding the dynamics of remote team relationships, laying this foundation is crucial.
Remember, emergencies aren't the time to test loyalties or expect unpaid favors; they are when pre-established relationships and understandings show their true value.
Let's build our remote teams on this foundation of mutual respect and preparedness. It's not just about preventing problems – it's about ensuring a resilient, respectful, and responsive work culture.
Until next time, keep leading wisely and remotely!
That's all for this Saturday.
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I wish you a great weekend!