О вакансии
The iGaming Company is hiring a VIP Account Manager for its office in Limassol, Cyprus. The role focuses on personalized support, relationship management and retention of high-value players.
Responsibilities
- Act as the main point of contact for assigned high-value players.
- Provide fast, professional and friendly support via chat, email, phone and messenger.
- Consult players on games, bonuses, promotions and platform features.
- Monitor player activity, identify needs and prevent potential churn.
- Handle inquiries, complaints and special requests.
- Maintain detailed player profiles and ensure an excellent VIP experience.
Conditions
- Full-time employment in a modern office in Limassol.
- Official 5/2 schedule with weekends off.
- Competitive salary and performance-based bonuses.
- Young international team and comfortable working conditions.
- Opportunity to grow within a dynamically developing iGaming product.
Company
iGaming Company is developing an iGaming product.