About the vacancy
We are looking for a hands-on IT Support & Systems Administrator to provide technical support, maintain devices and systems, and manage day-to-day IT operations in the office.
Key Responsibilities
- Provide daily technical support across hardware, software, and networks, documenting tickets and resolutions.
- Set up and maintain workstations, peripherals, and office IT equipment, including imaging, patching, and backups.
- Manage user accounts and access throughout the employee lifecycle.
- Maintain IT asset inventory and oversee allocation, lifecycle management, compliance, and vendor coordination.
- Troubleshoot and support network and system services including Wi-Fi, VPN, DNS, printers, and basic servers.
- Implement and improve IT systems and tools, maintain documentation, and train end-users.
- Run security and compliance checks, including audits, policy enforcement, updates, and incident response.
Conditions
Full-time, office-based position in Lymassol.
Preferred Experience and Nice to Have
- SaaS management and license governance.
- Jira Datacenter administration, including JSM, Jira Software, and Jira Asset Management.
- Google Workspace Enterprise administration.
- MDM solutions for laptops and mobile devices.
- Scripting and automation with Bash, Perl, or Python.
- SIL scripting for Jira.
- Experience with Windows Server.
- Greek and Russian are a plus.